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Communication

SMS messaging settings/credits and audience-scoped group links (WhatsApp or other).

Who can use this

  • ADMIN

Path

/admin/communication

Dependencies

  • SMS credits configured when sending SMS.
  • Group links need a real URL and clear Shared with audience.

Screenshot

Communication desktop

Communication mobile

Steps

  1. Open Communication at /admin/communication as ADMIN (Secretary nav also lands here).

Communication step 1 desktop Desktop - focus for step 1 Communication step 1 mobile Mobile - focus for step 1

  1. On SMS messaging, review SMS credits and Standard SMS rate; Edit rate if needed.

Communication step 2 desktop Desktop - focus for step 2 Communication step 2 mobile Mobile - focus for step 2

  1. On Group links, click Add group link. Fill Destination name, Link URL, Shared with, Channel (WhatsApp / Other), Sort order, Visible, optional Internal note, then Save.

Communication step 3 desktop Desktop - focus for step 3 Communication step 3 mobile Mobile - focus for step 3

  1. Select a link to Edit, Open, or Delete.

Communication step 4 desktop Desktop - focus for step 4 Communication step 4 mobile Mobile - focus for step 4

  1. Keep Visible off until the URL is verified.

Communication step 5 desktop Desktop - focus for step 5 Communication step 5 mobile Mobile - focus for step 5

Fields and actions

  • Tabs: SMS messaging | Group links
  • SMS: Standard SMS rate, Edit rate, SMS credits
  • Links: Add group link, Edit, Delete, Open
  • Link fields: Destination name, Link URL, Shared with, Channel, Sort order, Visible, Internal note

Common mistakes

  • Sharing a link before Visible is intentional
  • Editing SMS rate currency without finance agreement
  • Deleting a link still pinned in parent WhatsApp groups