Skip to main content

Billing

School SaaS subscription: trial/status, plan period, card or mobile money payment, and cancel/resume.

Who can use this​

  • ADMIN

Path​

/settings/billing

Dependencies​

  • Platform billing plan assigned to the school tenant.
  • School admins manage trial and plan here - not school fee billing under Finance.

Screenshot​

Billing desktop

Billing mobile

Steps​

  1. Open Billing at /settings/billing as ADMIN.
  2. Review Status badges (subscription, access level, trial) and school / organization / billing email stats.
  3. Under Plans, toggle Semester or Academic year (Save ~17%), then Upgrade, Pay with card, or Pay with mobile money (MTN / Airtel).
  4. Expand Other payment options (installments) and Request installment plan when needed.
  5. Use Manage in Stripe, Cancel at period end (confirm dialog), or Resume subscription as appropriate.

Fields and actions​

  • Status panel: Manage in Stripe, Cancel at period end, Resume subscription
  • Plans: Semester / Academic year, Upgrade, Pay with card, Pay with mobile money
  • Other payment options (installments) / Request installment plan

Common mistakes​

  • Confusing this page with learner fee billing under Finance
  • Cancelling at period end without confirming access end date
  • Paying mobile money without selecting MTN or Airtel